This Tuya-compatible smart door sensor provides reliable security for your home or office. USB-powered and using ZigBee 2.4GHz wireless technology, it monitors doors and windows in real time and sends alerts to your phone via the Tuya app. Easy to install and compact in design, it ensures seamless integration with your smart home system, offering enhanced protection and peace of mind.

Shipping Policy

This Shipping Policy describes how OrbitSquare handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within 5–10 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

• Domestic Shipping (within United Kingdom): Estimated delivery time is 5-10 business days.

Please note: delivery times are estimates and not guaranteed.

Shipping Costs

• Standard shipping:  Free 

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take [1-2 business days] to appear. You can track your package using the link provided.

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at support@orbitsquare.co.uk, and we will assist where possible.

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

📧 orbitsquare.shop@gmail.com